Support

We're here to help.

Whether you have a question, need support, want to report an issue or simply have an idea to improve Penny, we'd love to hear from you.

General questions

Anything about your account, your classes or how Penny works.

Tell us what's working, what isn't, and what you wish Penny could do.

Spotted something odd? Let us know so we can fix it quickly.

Browse honest answers about Penny, your data and the beta.

Fill in the form and we'll reply by email. Prefer your own inbox? pennyteacherapp@gmail.com.

How quickly do you reply?+

We aim to respond within two working days, usually faster. Every email reaches a real person on the Penny team.

Can I suggest a new feature?+

Yes please. Beta feedback shapes what we build next. Use the beta feedback option below or just email us.

What if I find a bug?+

Tell us what you were doing and what happened. A screenshot helps. We'll get back to you as soon as we can.

I'd like a quick walkthrough of Penny.+

Email us and we'll arrange a friendly 20-minute call.

Questions? We'd love to hear from you. Email pennyteacherapp@gmail.com.